On Friday, Amazon reported that India is the country most affected by the Covida 19 pandemic.
In a phone conversation on Friday about the company’s profits, Brian T. Olsawski, senior vice president and chief financial officer of Amazon, said the e-commerce company only supplies essential goods such as food, reducing the number of its offerings in the country. We will grow when the Indian government says we can get back to work, he said.
As in the US domestic market, Amazon in India stands for Walmart, which bought flipkarts in 2018 as part of a $16 billion deal. The warmth of the e-commerce company JioMart, led by Mukesh Ambani Reliance, is also gradually felt. Last month Facebook announced an investment of $5.7 billion. In addition, the company contributed $20 million to Reliance Jio Platforms for 9.99% of the shares.
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The current crisis shows more than ever the adaptability and consistency of Amazon’s operations, but it is also the most difficult time we have ever experienced, says Jeff Bezos, founder and CEO of Amazon.
The services we provide have never been as essential as they are today.
According to industry insiders and analysts, online business opportunities in the country are expected to reach $200 billion by 2028, an increase of $30 billion by 2018. However, during the blocking period e-commerce companies are only allowed to sell vital goods such as food, medicines and baby food.
Since the government extended the blockade by two weeks, about 78% of consumers want the government to allow e-commerce platforms to deliver all essential goods, according to a new survey by the public platform LocalCircles. Once the blockade is lifted, consumers say they prefer to buy the goods they need in local shops (in-store or with delivery) and on e-commerce sites. Only 4% said they’d buy them in malls.
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The research shows that people need more than just food, because they work at home and children study online in many families. According to the survey conducted in mid-April, 68% of parents said their children need textbooks in addition to online education in order to become more effective, while 24% said they do not have a screen (desktop, laptop, tablet) through which children can take online courses. Approximately 43% of households reported a need for office and school supplies, while 33% reported an urgent need for a gadget.
None of these requirements could be met because e-commerce only meets the bare necessities, the Local Center said.
Earlier this week the head of Amazon India, Amit Agarwal, called on the government to enable the company to supply all the products (not just basic necessities) that citizens need for a long period of time, so that they can remain safe. E-commerce offers the safest way to ensure social distance, save lives and livelihoods, he chirped.